Payment for your coaching package must be made in full before coaching services commence. We accept payment via debit or credit card through our secure online payment gateway.

Refund Policy

If you cancel within 14 days of the initial session, a full refund of the package price will be provided.

We are dedicated to your personal growth and development. If you are not satisfied with the coaching services provided, please contact us within 14 days of your initial session to discuss your concerns. We will make every effort to address and resolve any issues. If, after these efforts, you are still dissatisfied and wish to discontinue coaching, we will offer a prorated refund based on the number of sessions already completed.

Refund Process

To request a refund, please contact us at [email protected] including your name, contact details, and the reason for your refund request. We will review your request and respond in a timely manner.

Changes to this Policy

We reserve the right to modify or update this cancellation, payment, and refund policy at our discretion. Any changes will be effective immediately upon posting on our website or notification to you.

By engaging in coaching sessions with Oxijen, you agree to abide by this cancellation, payment, and refund policy. If you have any questions or concerns, please do not hesitate to contact us.